Shipping and returns

Delivery methods

Packages are dispatched within 1 to 2 working days.

  • Metropolitan France :

- Colissimo in 2 working days: 7€85.

- Mondial Relay in 3 working days: 4€70.

- Free Mondial Relay delivery for orders over €50.

  • European Union :

- Delivery in 3 to 6 working days: 12€50

- Free delivery from 150€ purchase.

  • Andorra and Monaco:

- Delivery in 2 to 3 working days (Andorra and Monaco): 7€50

- Free delivery from 85€ purchase.

  • Worldwide :

- Delivery in 7 to 13 working days (Switzerland in 3 to 6 working days): starting from 24€.

- Free delivery for orders over €250.

  • DOM (Guadeloupe, Reunion, Mayotte, Martinique, Saint-Barthélémy, Saint-Martin, Saint-Pierre-et-Miquelon, French Guiana, New Caledonia, French Polynesia, Wallis and Futuna, French Southern Territories):

- Delivery in 6 to 18 working days: 16€.

- Free delivery from 250€ purchase.

How to return an item?

  • To return an item, please download the following form, fill it in and put it in the original package and send it back to us.

Return form

  • What are the conditions to return an item?

Returns will only be accepted if they are sent to the address given. We do not accept returns to relay points.

Items must not have been worn or washed. They must be clean and returned in their original condition (i.e. with their original packaging, hygiene stickers and labels) within 15 days. Caution : products in "last chances" category cannot be retuned. 

In accordance with our return policy, we reserve the right to refuse a return that does not comply with the above conditions.

I have further questions

  • What if I receive the wrong order or a damaged item?

This should never happen as we always check every order before sending it out. However, if it does happen to you, please contact us as soon as possible so that we can sort it out. Send your order number with a picture of what you have received and a description to the email address:

  • Do you accept exchanges?

We do not accept exchanges at this time. However, if you wish to return an item for a different size or model, we will refund you so you can place a new order.

  • When will the refund be made?

We will issue a refund within 7 days of receiving your package. It can take up to 10 working days before the amount is credited to your bank account.

  • Are returns free?

We do not offer free returns at this time. The shipping costs for returns will have to be covered entirely by you.